Other » How to fix email videos not playing-Aol support

There are times when you are really excited to watch any video, but you get a message on the screen that this video cannot be played or the screen turns black. If you have faced this , you can follow the steps given below to get rid of this problem.
Steps to overcome this problem:
• Switch off all the programs and windows
• Shut down your device and restart it
• Download and install Adobe flash player to conquer blank screen issue
• Update your Email software and Windows media player
• Go to device manager> monitor display setting on 16-bit
• Scan for anti-virus , enable javascript
These are some steps which could help you overcome this problem. If it doesn't work, or if you still have any query regarding this issue , you can get in touch with AOL customer care number, and they will be there to guide you thoroughly. You will soon be able to watch the videos
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