If you are not receiving email notification that means you need to change your Verizon mail account settings of your device. Check out these following steps to fix the error; 1. Enable a new mail notification sound. 2. Go to the official website of Verizon, and log in your Account. 3. Under the username, select Options - Mail Settings. 4. Then, click on "General" tab, if you're not already on it. 5. Go to step "New Mail," select your notification option: a. Play a sound when new mail received. 6. Then save and close. If above given following steps are not able to fix your error, then you should connect to Verizon Email Customer Service or call on Verizon Customer Support Number for instant help.